TERMS AND CONDITIONS
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PRIVACY POLICY
YOUR PERSONAL INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you withan opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@renatamikailionyte.com
WIX
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Wix data storage, databases and the general Wix application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
COOKIES
We use cookies to help remember and process the items in the shopping cart and understand and save user's preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
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DELIVERY INFORMATION
LITHUANIA
Free on orders over 100€.
Standard delivery 5€.
LATVIA, ESTONIA
Free on orders over 200€ by DPD courier (1-2 working days).
Standard delivery 15€.
UPS express (24-48 hrs) – 35€.
EUROPE
Free on orders over 200€ by DPD courier (up to 5 working days).
Standard delivery 15€.
UPS express (1-2 working days) – 35€.
USA, CANADA
Free on orders over 300€ by POST LT (5-20 business days)*.
UPS express (2-3 working days) – 50€.
REST OF THE WORLD
Free on orders over 300€ by POST LT (5-20 business days)*.
UPS express (2-3 working days) – 50€.
* All Orders with Free shipping option that are posted to USA and Rest of the world will be sent via International Tracked Airmail by POST LT. Shipping time varies 5-20 business days
RETURNS
If you have ordered the wrong size, decided the items do not fit you perfectly or wish to return it for any other reason we are ready for you to do so within 14 days of delivery.
Unfortunately we are unable to offer exchanges. If you would like to exchange sizes, you will need to place a new order for the size that you require and return your original order. Unfortunately we're unable to put stock on hold.
REFUNDS
Refunds are processed instantly. If the PayPal payment was funded by credit card the money will go back to the card and depending on the card issuer it may take up to 4 days before it shows on the customer’s credit card statement. Refunds of transactions that were funded by bank account or PayPal balance are credited instantly to the customer’s PayPal account. The refund will exclude shipping costs, with the exception of faulty items
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CONTACT INFORMATION
For any further enquiries please contact us at info@renatamikailionyte.com